When will my order be despatched?

We aim to process your order on the day you place it, or if this isn't possible, the next working day. We carry a large amount of stock of Batavus bicycles and our accessories. Occasionally, if the item is out of stock, you will be advised of this by email and no money will be taken from your credit or debit card until such time as we're ready to despatch your order.

How will my bike arrive?

Your new Batavus bicycle will arrive fully assembled and will have been pre-delivery inspected at our workshop prior to despatch. All you will have to do is attach the pedals (instructions are provided on how to do this) and turn around the handlebars around (as they will have been turned to fit into the box) and you're ready to ride.

What sort of warranty do we get with our bikes?

Batavus warranty - 10 years on the frame - 2 years on the component parts (subject to the usual warranty conditions - ie, you don't misuse the bike and so on.

Any more questions -

Phone us on 01903 730089 contact us by email at dutchcycles@live.co.uk