Order Information
Why buy from us?
We began retailing Dutch bicycles and accessories at the latter part of 2003 and since then have built up a considerable knowledge and experience in both using and retailing Dutch bicycles and products.
When you buy from the Littlehampton Dutch Bike Shop, you're buying from a trusted source - a real bricks and mortar shop with real staff who are here to help you not only make the right choice when it comes to buying a Dutch bicycle or a quality Dutch cycle accessory, but also, and equally importantly to provide you with after sales service.
We ride our Batavus bicycles, our dog uses our Doggie ride trailers, our friends and relatives all ride our bikes, use our panniers and so on. So when you buy from us, we guarantee that whatever it is you're buying, we've given the product a really good test in real conditions.
You're also very welcome to visit our showroom, view and test ride our range of bicycles and accessories prior to purchase.
The Littlehampton Dutch Bike Co LTD has become a trusted name in the UK. This reputation is something we've had to earn and something we're very proud of.
Our aim is for happy customers, so if you have a problem with anything you buy from either our shop or online, please do let us know and we'll do our utmost to put it right.
Therefore if you buy something from us online, are unhappy, you can return it to us for a full refund - all we ask is that you cover the return postage and that you return the item to us in unused, saleable condition within 14 days from the date you received the item.
When returning the item to us, please do contact us first, so we can issue you a returns number - that way we can keep a track of anything you return to us.
Delivery Timescales
With cycle accessories - eg, baskets, child seats, locks and so on - we aim to despatch your order within 14 days of your placing your order. Usually, we will despatch your order to you on the same day you place it, or the next working day. As soon as your order is ready for despatch, we will email to you let know it's on the way.
We're not a drop shipping company, so everything you order is sent to you from our central warehouse in Littehampton. To do this, we employ staff - so when you buy from us, you're helping with local employment.
As a business, The Littlehampton Dutch Bike Co LTD financially and through a donation scheme support a number of UK and locally based charities including:
- Sustrans - cycling charity
- MacMillan Cancer Support
- Cancer Research
- Aqua Youth Trust
- Elm Grove Infants School, Littlehampton
Our aim is to continue to offer top quality, Dutch cycles and accessories at value for money prices and continuing to employ people at over-and-above the minimum wage rate.
